JackarooWinNew Zealand

Contact Our New Zealand Support Team

Need assistance with your gaming experience? Reach out to our New Zealand support team for any questions or guidance.

Email Support

General inquiries and gaming support

support@jackaroowin.com

Phone Support

Toll-free across New Zealand

0800-JACKAROO

(0800-522-527)

New Zealand Headquarters

JackarooWin Entertainment Ltd.
123 Queen Street
Auckland 1010
New Zealand

Support Hours
Monday - Friday:9:00 AM - 9:00 PM NZST
Saturday:10:00 AM - 6:00 PM NZST
Sunday:12:00 PM - 6:00 PM NZST

*All times are New Zealand Standard Time (NZST)

Send us a Message

Fill out the form below and we'll get back to you within 24 hours during business days.

Privacy Notice: Your personal information is protected under New Zealand privacy laws (Privacy Act 2020). We will only use your contact information to respond to your inquiry and will not share it with third parties.

Frequently Asked Questions

Is JackarooWin really free to play?

Yes! Our gaming platform is completely free-to-play. No real money is involved, and no real prizes can be won. All games are for entertainment purposes only.

Do I need to be in New Zealand to play?

Our service is designed for New Zealand residents, but players from other locations can access our games. However, you must be 18+ and comply with your local laws.

How do I create an account?

Simply click "Start Spinning" on any game and follow the registration process. You'll need a valid email address and must verify that you're 18 or older.

What if I need help with responsible gaming?

Visit our Responsible Gaming page for resources and support options. You can also contact us directly for self-exclusion options or other assistance.